TERMS AND CONDITIONS
General conditions for tailor-made outings and activities
Léman Croisières / Leman Sail & Cruise is managed by the company Following John Sarl.
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I. Conclusion of the contract and registration
The contract between Following-John SARL (the Organizer) and the Client is concluded orally or in writing. Registrations are taken into account in their order of arrival. To ensure safety and quality, the number of participants may be limited.
By accepting the offer, the Customer validates their registration. Reservations are taken into account upon receipt of the ares. The balance is paid no later than the day of the activity. The organizer reserves the right to modify these general conditions at any time and without notice.
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II. Payment
Lessons, rentals and day trips are paid in cash or by TWINT at the start of the activity. Tailor-made services and multi-day excursions require the payment of a deposit of an amount equivalent to at least 35% of the total amount.
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III. Insurance
Participants must be covered by health insurance, accident insurance and civil liability insurance.
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IV. Cancellations
Travel to and from the location of the activity is not included in the contract agreed between the Organizer and the Client. They operate at the expense and responsibility of the Customer. However, at the Customer's request, it is possible that the trips will be organized by Following-John SARL.
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V. Security
When the Participant takes part in an activity with his own equipment, he undertakes to have appropriate material and equipment in good condition in order to enjoy the activity in complete safety. If he is missing any equipment or materials, he will inform him a few days before the activity (loan or rental of equipment possible)
The Organizer reserves the right to refuse participation to a Client or Participant who does not have the equipment or materials necessary for their own safety or that of the group.
The Customer or Participant undertakes to respect and follow the instructions given by the Organizer to the letter. The latter reserves the right to exclude a Client or Participant who, by his attitude or because of any other problem inherent to his person, would threaten his own safety or that of the group.
The Client or Participant must be in good health and have a physical condition appropriate to the level of the activity in which they are participating. Under cover of confidentiality, he undertakes to inform when concluding the contract of possible physical problems, chronic illnesses or other incapacity which could have consequences on safety (for example: ability to swim, dizziness, allergies, epilepsy , asthma, diabetes, etc.)
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VI. Cancellations
Cancellation by the Organizer: if the Organizer were to cancel the activity due to its own actions, neither party will be required to pay compensation to the other. Any payment already made by the Customer will be fully refunded.
Cancellation due to weather or local conditions, natural event or other event making the exercise of the activity impossible for safety reasons: any payment already made by the Customer will be fully refunded.
Where possible, the Organizer will make the final decision to cancel the activity no later than 12 hours in advance. A replacement date will be agreed. If, despite everything, the activity should not take place, administrative fees in the amount of CHF 60.00 will be invoiced to the Client.
The Organizer also reserves the right to cancel and/or postpone the activity in the event of an insufficient number of participants.
Cancellation by the Client (at the latest 48 hours before the start of the activity): the deposit is not refunded. In the event of cancellation less than 48 hours from the start of the activity (or during the activity), the full price of the service is due. In all cases, a replacement date will be agreed wherever possible.
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VII. Change of programs
The Organizer is responsible for the program and does its best to respect it. However, the program may be modified without notice for security reasons, weather conditions, transport problems (strikes, accidents, etc.), accommodation, etc. Where possible, the Organizer will find an alternative solution. In the event of additional costs caused by a change of program, the Customer bears the additional costs.
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VIII. Liability for the act of a third party
Exceptionally, the Organizer may mandate an external service provider to offer an equivalent alternative service. The Organizer is required to inform the customer of possible changes to the program and/or services.
If the Client wishes to carry out a complementary activity which would not be provided by the Organizer, the latter may offer contracts with other organizers or guides; The proposals made by Following-John SARL do not in any way engage its responsibility.
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IX. Applicable law and legal forum
Swiss law is applicable to the legal relations between the Client and Following-John SARL (the Organizer). The legal jurisdiction is the headquarters of the company Following-John SARL. The parties agree that only the courts of the Canton of Vaud have jurisdiction in the event of complaints against Following-John SARL; subject to an appeal to the Federal Court. The contractual language is French. These conditions have the force of a contract, including for arrangements concluded by telephone or in another language.
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For more information, +41 79 367 69 88
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info@following-john.ch www.following-john.ch
APRIL 2020
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